Eva Air: a Way to Keep Track of Passenger’s Baggage

Eva Air flight attendants show off the new luggage tag system.
Eva Air flight attendants show off the new luggage tag system.

EVA Air added RIMOWA’s cutting-edge electronic tags as a baggage check-in service on December 8, 2016, becoming the first airline in Asia and the second worldwide to officially offer the new procedure. The airline now makes baggage check-in as easy as one, two, three for passengers using the EVA Air Mobile App and Rimowa electronic tag luggage. The RIMOWA e-tag baggage check-in service is available for iOS operating systems now and will be ready for Androids soon.

Initially, EVA is offering the new e-tag baggage check-in service to passengers outbound from San Francisco (SFO), Seattle (SEA), Houston (IAH), New York (JFK), Vancouver (YVR), Toronto (YYZ), Paris (CDG), Vienna (VIE), Tokyo (HND) and for all international departures from EVA’s home base at Taoyuan International Airport except those bound for London due to government regulations. The airline will add more airports in the near future.

The RIMOWA electronic tag is a revolutionary, ecofriendly, and time-saving travel concept. Passengers with RIMOWA e-tag luggage can use theEVA Mobile App to check in their bags from wherever they are without waiting in line, at home, in a cab, at the gym, in the office or just about anywhere on the globe.

With just one click, they can connect the App to the luggage and confirm the e-tag information in the electronic panel on the side of the bag. After the e-tag check-in process has been completed, passengers simply drop their luggage at the designated “online check-in counter” at the airport.

To verify stability of the system, gain feedback and better optimize the service for passengers, EVA conducted a series of strict field tests with the RIMOWA e-tag luggage check-in process before officially introducing it.

About EVA Air:

EVA Air, a Star Alliance member, is among only nine 5-Star airlines globally and is widely recognized for exceptionally high service and safety standards. The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. 

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